
Extend allows any merchant to offer extend warranties and plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extend warranties both online and offline while also providing consumers with a modern, digitaly native experience that eliminates the issues customers today with legacy offerings. Our platform is integrated into leading eCommerce solutions including Shopify, Magento, SalesforceCommerce Cloud, BigCommerce, and others so that you can be up and running quickly. We also provide custom API integrations for larger merchants who have their own eCommerce platform. Our intelligent decision engine uses machine learning to optimize warranty offers in real-time, thereby improving warranty and cart conversions and generating the most revenue for the merchant. For customers, Extend stores all the details of an individual's product purchase and warranty plan for them - no need to save receipts. Our 2/7 claims experience streamlines them through the claim process to create a seamless experience from start to finish.

Extend allows any merchant to offer extend warranties and plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extend warranties both online and offline while also providing consumers with a modern, digitaly native experience that eliminates the issues customers today with legacy offerings. Our platform is integrated into leading eCommerce solutions including Shopify, Magento, SalesforceCommerce Cloud, BigCommerce, and others so that you can be up and running quickly. We also provide custom API integrations for larger merchants who have their own eCommerce platform. Our intelligent decision engine uses machine learning to optimize warranty offers in real-time, thereby improving warranty and cart conversions and generating the most revenue for the merchant. For customers, Extend stores all the details of an individual's product purchase and warranty plan for them - no need to save receipts. Our 2/7 claims experience streamlines them through the claim process to create a seamless experience from start to finish.
Founded: 2019
Headquarters: San Francisco, California, USA
Product: API-first extended warranties and product protection platform
Recent major funding: Series C $260M (May 2021)
Reported employee count: 289
E-commerce product protection and extended warranties (insurtech / product-protection)
2019
Insurtech / e-commerce product protection
$40M
Reported Series B announced Oct 15, 2020
$260M
Reported valuation ~ $1.6B
“Has strategic backing from large institutional and corporate investors including SoftBank Vision Fund 2, Meritech Capital, PayPal Ventures, Amex Ventures, GreatPoint Ventures and Nationwide”
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About Extend Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
The Fraud Intelligence team is the secret sauce behind Extend’s post-purchase protection platform. We build cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect and prevent fraud, drive smarter decisions, and unlock business value.
We love uncovering beautiful patterns in messy data to catch bad actors and stop fraud in its tracks. You’ll have the opportunity to shape new fraud prevention product features and analytics capabilities from the ground up. You’ll work cross-functionally to develop go-to-market strategies based on your analysis.
If you’re data-obsessed, impact-driven, and excited to tackle complex problems at the intersection of analytics and fraud prevention, you’ll thrive on our team. This is a high-ownership role where your work will directly protect retailers, enhance customer trust, and drive the company’s bottom line!
What You’ll Be Doing
What We’re Looking For
Expected Pay Range: $110,000 - $135,000 per year salaried*
Life At Extend
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