Ampliwork

Ampliwork helps large organizations automate complex, time-consuming tasks to boost productivity and meet compliance goals. It uses enterprise-grade AI agents that operate at scale, with real-time compliance monitoring and audit trails. The platform is a B2B SaaS solution designed for industries such as financial services, professional services, transportation, and government. Unlike chatbots, it adapts in real time, enables quick deployment, and provides full transparency. The approach targets lower costs, improved compliance, and greater workforce productivity across the enterprise.

AI AgentsAutomationComplianceEfficiencyEnterpriseProductivityScalabilitySecurityampliwork.com

Ampliwork

AI AgentsAutomationComplianceEfficiencyEnterpriseProductivityScalabilitySecurityampliwork.com

HQBoston, US

Team Size26

Open Jobs22

Total Funding-

Latest FundraiseUnknown

Join the Team

AI Transformation Associate (Iwaki America)

On-SiteBoston, MA, US

On-Site • Boston, MA, US

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Mobile Developer

Full-timeAustin, US

Full-time • Austin, US

Frontend Developer

Part-timeBerlin, DE

Part-time • Berlin, DE

Product Designer

Part-timeHaifa

Part-time • Haifa

Software Engineer

Full-timeNovi Sad, RS

Full-time • Novi Sad, RS

Machine Learning Engineer

ContractNew York, US

Contract • New York, US

Backend Developer

Part-timeBerlin, DE

Part-time • Berlin, DE

About Iwaki America, Inc Iwaki America is a leading manufacturer of high-performance fluid handling and chemical pump solutions, serving industrial, OEM, semiconductor, water treatment and specialty markets for over 60 years. With deep engineering expertise and rigorous quality standards, Iwaki’s products deliver precision metering, reliable chemical transfer, and durable pump performance for complex applications in power generation, mining, marine, bio-fuels, battery manufacturing and more. Headquartered in Holliston, Massachusetts, Iwaki America is part of a global network of over 25 manufacturing and support centers, committed to innovation in fluid control technologies and exceptional customer support.

About The Role Iwaki America is hiring an AI Transformation Associate to support the successful

deployment and adoption of AI agents within its Customer Service and Technical Support

organizations.

In the initial phase, this role is highly execution-focused and embedded directly with

Iwaki’s Customer Service and Technical Support teams.

The role works closely with Iwaki stakeholders and acts as the primary day-to-day liaison

with Ampliwork, supporting implementation, training, adoption, and performance tracking

of the agents.

This is not a software engineering role. It is a business-first, operational AI enablement role

focused on making AI tools work reliably in real workflows.

What You’ll Do (Initial Focus: First 3–6 Months)

Customer Service & Technical Support Enablement (Primary Focus)
Work hands-on with Customer Service and Technical Support teams to support

rollout and daily use of the first two AI agents

Observe and understand existing workflows, pain points, and escalation patterns
Ensure AI agents are practical, usable, and aligned with how teams actually work
Act as a trusted point of contact for frontline users as they adopt new tools2. AI Agent Implementation & Coordination
Serve as the primary liaison between Iwaki and Ampliwork for the initial

deployments

Coordinate timelines, milestones, testing, and feedback loops
Translate frontline feedback into clear, actionable improvement requests
Support troubleshooting and refinement during early adoption
Training, Change Enablement & Adoption
Train Customer Service and Technical Support staff on how to use AI agents

effectively

Provide hands-on support during early usage and stabilization
Help build confidence and trust in the tools through clear communication and

responsiveness

Measurement & Outcomes
Track adoption, usage patterns, and early productivity gains
Gather qualitative feedback from users and managers
Provide regular updates to Iwaki leadership on progress, issues, and impact

Longer-Term Scope (After Initial Success)

Once the initial AI agents are proven and delivering value within Customer Service and

Technical Support, This Role May Gradually Expand To

Support additional AI agent deployments in other departments
Help coordinate cross-functional AI initiatives aligned with Iwaki’s broader strategy
Share learnings and best practices across teams as adoption grows

Expansion beyond Customer Service and Technical Support will be phased and driven by

demonstrated results, not assumed upfront.

Required Who We’re Looking For

Recent undergraduate (last 1–3 years) from a local or regional university
Degree in Business Analytics, Business Administration, Engineering, Economics, or

similar

Familiarity with AI concepts and agentic tools (no coding required)
Strong project management and organizational skills
Excellent written and verbal communication skills
Strong listening skills and comfort working with senior stakeholders

Mindset & Traits

Intelligent, curious, and quick learner
Can-do attitude with a strong sense of urgency
Pragmatic and business-oriented
Comfortable operating in ambiguity
Strong sense of ownership and accountability

Nice to Have

Internship or project experience in analytics, operations, or digital transformation
Exposure to workflow automation or AI-enabled tools
Experience training others or managing cross-functional initiatives

Why Join Iwaki

Be directly involved in a real, production AI deployment from day one
Work closely with Customer Service and Technical Support teams who are central

to Iwaki’s customer reputation

Gain hands-on experience operating AI agents in a live business environment
Grow into a broader AI transformation role as impact is demonstrated