We are a well-funded, early-stage startup hiring our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands-on, technically deep builder who thrives in fast-moving environments, enjoys making things work in the real world, and partners closely with founders, Product, and R&D to deploy and scale complex, AI-driven enterprise solutions.
You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow.
Key Responsibilities
Customer Onboarding & Process Analysis
- Engage with customers post-close to understand workflows, operational processes, and deployment requirements.
- Translate findings into clear implementation plans for AI-powered solutions.
Data, AI Models & Workflow Development
- Partner with customers to assess data readiness and gather inputs for AI workflows.
- Configure and integrate AI components into tailored, AI-driven workflows.
- Collaborate with R&D to close data gaps and extend product capabilities when needed.
Deployment & Proof of Value
- Own end-to-end solution deployment and ensure models meet performance and business value expectations.
- Define success metrics and drive adoption post-launch.
Integration, Security & Rollout
- Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security.
- Guide customers through security, compliance, and IT approval processes.
- Plan and execute rollout to drive smooth implementation and adoption.
Qualifications
- 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role.
- Experience in the enterprise segment, specifically within the Israeli market, preferably in traditional industries such as financial services, insurance, and banking.
- Strong analytical skills with the ability to translate business needs into technical solutions.
- Strong understanding of AI concepts and their enterprise applications.
Nice to Have
- Experience with process mining, workflow mapping, or operational analytics
- Familiarity with enterprise platforms
- Financial services industry experience
