Cassidy

Cassidy lets non-technical teams create AI assistants and multi-step automated workflows that use a company’s own data to complete tasks like support, sales enablement, RFP processing, and marketing…

AI AssistantsAI AutomationsBusiness ContextCustomer SupportData SecurityEnterprise AISales EnablementWorkflow Automationcassidyai.com

Cassidy

AI AssistantsAI AutomationsBusiness ContextCustomer SupportData SecurityEnterprise AISales EnablementWorkflow Automationcassidyai.com

HQNew York City, US

Team Size44

Open Jobs6

Total Funding$14M

Latest Fundraise10 months ago

TL;DR

Product: AI agents, workflows, and a continuously syncing knowledge base for enterprise automation

Customers: Deployed by mid-market and enterprise teams including Fortune 500 companies

Security & Compliance: Enterprise-grade security with SOC 2 Type II and GDPR (also lists HIPAA/CASA in some materials)

Funding: Raised seed ($3.7M) and a $10M Series A; total funding reported ~$13.65M

2023

Company Overview

Problem Domain

Automating knowledge-driven tasks (support, sales enablement, RFP processing, marketing operations) by providing context-aware agents and orchestrated workflows.

Founded

2023

Industry

Software Development

Tech Stack

GPT-4

Claude

Gemini

Integrations: Slack, Microsoft Teams, Salesforce, HubSpot, Notion, Google Drive, SharePoint, Intercom, Front

Common Crawl

Funding Track Record

Seed

3700000

Seed round announced as $3.7M

Series A

10000000

Series A reported at $10M with participation from The General Partnership, Neo, Alumni Ventures and others

Investor Signal

“Backed by institutional and angel investors including HOF Capital, The General Partnership, Neo, Alumni Ventures and others”

Join the Team

AI Solutions Consultant

On-SiteNew York, NY, US

On-Site • New York, NY, US

About Cassidy

Cassidy is an innovative no-code platform enabling businesses to create custom AI assistants that automate complex workflows. Our mission is to make AI accessible, powerful, and practical for every business user.

We’re looking for a motivated and analytically minded AI Solutions Consultant to join our growing team. You’ll play a critical role in helping customers succeed on Cassidy by guiding them through implementations, modeling solutions, and troubleshooting complex workflows. This is a unique opportunity to combine technical problem-solving with customer-facing work, while shaping the future of AI adoption at a fast-growing company.

About the Role

As a Technical AI Solutions Consultant, you’ll become an expert on Cassidy’s platform, customers, and use cases. You'll act as a trusted advisor, diagnosing issues, designing workflows, and enabling customers to unlock the full potential of AI. You’ll collaborate closely with Go-to-Market, Product, and Engineering teams to surface insights from customer engagements and influence product direction.

Startup jobs. A lot of them.

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Data Scientist

Part-timeManchester, GB

Part-time • Manchester, GB

Frontend Developer

InternshipNew York, US

Internship • New York, US

DevOps Engineer

Part-timeManchester, GB

Part-time • Manchester, GB

Frontend Developer

Full-timeNew York, US

Full-time • New York, US

Machine Learning Engineer

Part-timeMunich, DE

Part-time • Munich, DE

Technical Writer

Part-timeBerlin, DE

Part-time • Berlin, DE

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Master Cassidy’s Platform: Develop deep expertise in our capabilities, use cases, and best practices.
Partner with Customers: Lead technical discovery, troubleshoot workflows, and guide customers through design and implementation.
Drive Enablement: Build sample workflows and AI assistants to demonstrate concepts; educate customers so they can scale independently.
Influence Product: Identify patterns in customer challenges, propose feature enhancements, and act as the customer’s voice within Cassidy.
Collaborate Cross-Functionally: Work with Sales, Product, Engineering, and Customer Success to deliver seamless customer experiences.

2-6 years of experience in one or more of the following: Software engineering with direct customer-facing exposure (e.g., supporting integrations, APIs, or technical onboarding), Management or technology consulting (process optimization, systems integration, or digital transformation), technical pre-sales or sales engineering at a SaaS company, implementation or technical success for a SaaS platform
Strong analytical and problem-solving skills with the ability to diagnose issues quickly and design scalable solutions.
Excellent communicator who can distill technical concepts for both technical and business stakeholders.
Passion for AI, automation, and empowering customers with new technology.
Thrive in a fast-paced, high-growth environment where ambiguity is the norm.
Based in NYC (this is an in-person role).
Must have work authorization in the US (no visa sponsorship available).

Cassidy

Cassidy

TL;DR

Company Overview

Problem Domain

Founded

Industry

Tech Stack

Funding Track Record

Investor Signal

Founders

What we do

Join the Team

AI Solutions Consultant

Startup jobs. A lot of them.

Data Scientist

Frontend Developer

DevOps Engineer

Frontend Developer

Machine Learning Engineer

Technical Writer

Related Companies