Palona AI

Palona provides AI-powered sales agents designed to drive revenue for consumer-facing brands by improving Average Order Value (AOV), order frequency, and customer retention. Their agents utilize…

AI Sales AgentsBrand VoiceConversational AICustomer ExperienceOmnichannelPersonalizationRevenue GrowthUpsellingpalona.ai

Palona AI

Palona provides AI-powered sales agents designed to drive revenue for consumer-facing brands by improving Average Order Value (AOV), order frequency, and customer retention. Their agents utilize…

AI Sales AgentsBrand VoiceConversational AICustomer ExperienceOmnichannelPersonalizationRevenue GrowthUpsellingpalona.ai

HQMenlo Park, US

Team Size34

Open JobsUnknown

Total Funding$10M

Latest Fundraiselast year

TL;DR

What they do: Builds conversational and vision-based AI agents for restaurants and D2C businesses (voice/text ordering, reservations, upsells, and operations monitoring).

Founded: 2024

Headcount (approx.): 34 employees

Recent funding: $10.0M seed (Jan 2025)

Core differentiator: Verticalized, multimodal AI agents emphasizing emotional intelligence and brand-aligned conversational style.

Company Overview

Problem Domain

Customer-facing commerce and restaurant operations—automating ordering, upsells, reservations, and in-store operational monitoring.

Founded

2024

Industry

Software Development

Tech Stack

Cloudflare

Google Tag Manager

SSL/TLS

Mobile-compatible web

Funding Track Record

Seed- 2025-01

$10.0M

Investors reported include UpHonest Capital, Fusion Fund, Maynard Webb, and NEO Investment Partners.

Investor Signal

“Investors include venture firms and angel/backer names (reported: UpHonest Capital, Fusion Fund, Maynard Webb, NEO Investment Partners).”

Join the Team

AI software engineer - Toronto

On-SiteToronto, CA

On-Site • Toronto, CA

About Palona

At Palona, we are building operation systems for restaurants; our mission is every restauranter can operate their restaurants at first-class efficiency. Palona builds real-world AI systems that operate continuously in production. Our work focuses on AI agents that perceive, reason, remember, and act in physical environments.

Restaurants are extremely complex physical environments that the AI needs to interact with. We are interested in research that survives contact with reality, that can help us understand, and act.

Join us in Toronto

Toronto has one of the most vibrant food scenes in North America. It houses close to 10,000 restaurants in the city of Toronto. We are close to our customers. Toronto has continuously demonstrated its unparalleled competitiveness in attracting AI talents that both focus on fundamental AI research and AI applications. Palona is very excited to continue expanding our engineering and research presence in Toronto. We’d love to have you join our Toronto office.

Startup jobs. A lot of them.

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Software Engineer

Part-timeLondon, GB

Part-time • London, GB

Product Designer

ContractRotterdam, NL

Contract • Rotterdam, NL

AI Researcher

Part-timeNiš, RS

Part-time • Niš, RS

Software Engineer

InternshipBelgrade, RS

Internship • Belgrade, RS

Technical Writer

Part-timeNiš, RS

Part-time • Niš, RS

AI Researcher

ContractNovi Sad, RS

Contract • Novi Sad, RS

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We are seeking an AI Software Engineer with a proven track record of building complete end-to-end AI products from scratch in startup environments. You'll design, develop, and deploy autonomous AI systems from conception to production. We're looking for fast learners who embrace challenges and have experience shipping AI products independently in high-growth, resource-constrained environments. This position requires in-person commitment in Downtown Toronto.

Build and ship complete end-to-end AI products and intelligent agents from concept to production
Design autonomous systems and multi-agent architectures that solve complex problems
Deploy AI agents to production with focus on reliability and performance, leveraging state-of-the-art AI models (LLMs, VLMs)
Rapidly prototype and iterate on AI solutions in fast-paced startup environments
Take full ownership of projects and deliver most impactful results to our customers

3+ years of experience in software development, with 1 or more years of experience in developing AI products
Comfortable with prototyping and experimenting ideas that lead to successful 0 to 1 projects
Familiar with technologies power today’s AI native workflow, eval frameworks, context engineering, agent memory management, MCP servers
Startup experience or ability to thrive in fast-paced, resource-constrained environments
Demonstrated ability to work independently and take full ownership of complex projects

Palona AI

Palona AI

TL;DR

Company Overview

Problem Domain

Founded

Industry

Tech Stack

Funding Track Record

Investor Signal

Founders

What we do

Join the Team

AI software engineer - Toronto

Startup jobs. A lot of them.

Software Engineer

Product Designer

AI Researcher

Software Engineer

Technical Writer

AI Researcher

Related Companies

Requirements

Benefits