Who you are

• We are looking for candidates currently pursuing their BA who are able to start part-time ASAP and ramp to 20-30+ hours/week
• We’re looking for hungry, detail-oriented, and technically savvy generalists to help scale our product operations across sales, customer success, and product
• The ideal candidate(s) will be able to join us in our New York office
• The ideal candidate will be a highly organized “jack of all trades” that is obsessed with marginal improvement and sweats the details
• You are excited about getting your hands dirty operating at a high growth startup led by seasoned entrepreneurs
• Currently pursuing BA from a 4 year university
• Interest in Artificial Intelligence: Demonstrated interest and experience working with leading AI models
• Extremely detail oriented: Demonstrated history of going above and beyond on projects while paying meticulous attention to seemingly minor details
• Obsessed with Improvement: You are excited by making marginal improvements every day
• Organization: Ability to manage multiple projects at a time and prioritize the most important tasks
• Adaptability: Comfort with fast-paced environments and changing landscapes typical of high-growth startups
• Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success

What the job involves

• This is an operational role where you will play a critical role ensuring customer success from pre-sales through customer success
• The candidate will drive pre-sales operations, support customer success, and explore key AI product improvements
• You'll drive the pre-sales account provisioning and demo preparation process by coordinating with Inside Sales, Sales, & Product
• Build scalable processes across product, pre-sales, and post-sales
• Experiment with leading AI models and prompts to improve product experience for end customers
• Help drive content development within our Adaptive Training product
• Collaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience they can

Benefits

• Premium healthcare and wellness benefits
• Unlimited PTO
• Pre-tax commuter benefits