
Fini AI provides enterprises with accuracy-focused AI support agents that resolve the majority of customer support tickets in complex, regulated workflows. The platform uses an agentic, RAGless…

Fini AI provides enterprises with accuracy-focused AI support agents that resolve the majority of customer support tickets in complex, regulated workflows. The platform uses an agentic, RAGless…
What they do: Enterprise AI support agents that resolve complex, regulated customer-support workflows
Business model: B2B SaaS sold per-resolution with integrations into major support stacks
Founded: 2022
Notable backers: Y Combinator; Matrix Partners
Customer support automation for regulated and complex enterprise workflows (fintech, e-commerce, marketplaces, SaaS).
2022
Data and Analytics
3600000
Seed announcement referenced a $3.6M round led by Matrix with participation from Y Combinator and angels
“Y Combinator; Matrix Partners”
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About Us: Fini is the "brain" behind customer support for the world's biggest brands. We are automating the future. To do that, we need humans to teach the machines.
The Role: AI models are smart, but they aren't perfect. We are looking for AI Output Evaluators to review, rate, and improve the text our AI generates. You are the teacher; the AI is the student.
What You’ll Do:
Who You Are:
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