You’ll work cross-functionally with change practitioners, learning designers, AI engineers, and product leaders to operationalize content, manage priorities, and continuously improve outcomes across global enterprise deployments.

This is a hands-on role for someone grounded in change management, L&D, and behavioral science , who is equally comfortable owning delivery as they are shaping how AI supports human transformation, and also comfortable working in fast-moving, tech start-up with evolving requirements.

Key Responsibilities

• Own Pandatron’s AI learning and change architecture across assigned domains (change, leadership, well-being, transformation)
• Translate proven change, OD, and leadership frameworks into scalable AI coaching journeys and behavior-change experiences
• Define and uphold standards for AI prompts, instructions, tone, and coaching quality
• Review, guide, and develop contributors to ensure consistent, high-quality outputs
• Apply adult learning and change principles to drive adoption and sustained behavior change
• Govern AI-generated coaching for quality, ethics, inclusivity, and client alignment
• Lead end-to-end delivery of learning and change initiatives from scoping through launch and iteration
• Plan and manage timelines, dependencies, priorities, and delivery milestones
• Coordinate and lead cross-functional teams (SMEs, designers, engineers, reviewers)
• Manage multiple initiatives simultaneously while maintaining quality and consistency
• Identify risks, trade-offs, and resourcing needs; escalate with clear recommendations
• Partner with product and engineering to continuously improve learning effectiveness
• Support global enterprise programs across multiple regions
• Use feedback and usage data to continuously improve learning experiences

Required Experience

• 5-10+ years in change management, L&D, OD, instructional design, or transformation roles
• Demonstrated experience owning and delivering projects or programs end-to-end
• Strong working knowledge of change frameworks (ACMP, Prosci, ADKAR, Kotter, or similar)
• Proven experience designing learning or change interventions for corporate audiences
• Experience working with digital learning, AI-enabled tools, coaching platforms, or conversational systems
• Strong writing, synthesis, prioritization, and systems-thinking skills

Preferred

• Master’s degree in Instructional Design, Psychology, OD, HRD, or related field
• Change management certification (CCMP, Prosci, etc.)
• Experience in SaaS, HR tech, or productized coaching environments
• Experience working with large consultancies, COE's or remote senior roles for US and Europe based multinationals
• Familiarity with AI safety, conversation design, or behavioral science applications