About the Company
Siena AI is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.
- Mission: Revolutionize customer experience through empathetic AI.
- AI-First Philosophy: AI is embedded in our DNA, empowering individuals to work smarter, faster, and more creatively.
About the Role
Job Title: AI Engineer
Location: London, England, United Kingdom (Remote)
Employment Type: Full-time
Department: AI Team
Responsibilities
- Lead the development and experimentation of new AI features.
- Successfully integrate and deploy new AI technologies into our core product, enhancing customer service solutions.
- Collaborate with cross-functional teams to ensure timely delivery of AI-driven product features.
- Stay updated on the latest developments in AI, especially in LLMs.
Qualifications
Skills You'll Need to Bring:
- Expertise and Curiosity: 3+ years of experience in building AI products using LLMs, embeddings, or other ML natural language technologies.
- Holistic Problem-Solving: Ability to convert complex problems into elegant, business-oriented solutions.
- Empathetic Leadership and Communication: Skilled in conveying intricate technical ideas clearly and collaborating effectively.
- User-Centric and Impact-Oriented: Prioritize projects based on business impact and understand how work affects real people's lives.
Nice to Haves:
- Familiarity with tech stack (React, TypeScript, Node.js, Postgres) or similar technologies.
- Experience with data pipeline technologies like Spark, DBT, etc.
- Broad understanding of system architecture, from user interfaces to data models.
- Interest or background in fields outside of technology.
Benefits
- Impact: Your work directly shapes our product and company.
- Voice: In a small team, every perspective counts.
- Remote Work: Fully remote, globally distributed team.
Company Values
- Curiosity and Creativity: Seek new knowledge and explore different perspectives.
- Customer Empathy: Driven by our customers’ success.
- Resilience: Adapt to change and thrive in challenges.
AI-First Tooling
To stay at the cutting edge of AI-driven work, we provide:
- Perplexity Pro account
- ChatGPT Pro account
- Claude Pro account
- Quarterly budget for experimenting with new AI tools
Siena provides equal employment opportunities to all employees and applicants, committed to a diverse and inclusive workforce.
