Looking for
An ambitious, hands-on AI Delivery Lead ready to own the end-to-end deployment of AI agents at major banks and fintechs. This role is the bridge between Triple's AI engine and the complex operational reality of our clients, ensuring every deployment delivers measurable business outcomes.
About Triple
Triple is building the intelligence platform for banking operations. We're starting by solving one of the most painful problems in payments: dispute and chargeback management. Our AI agents automate the dispute workflows for card issuers, from intake and classification through evidence evaluation and scheme submission to Mastercard and Visa. We are also the leading transaction enrichment engine, trusted by 60+ banks and fintechs across 30+ markets. We have raised $10M in funding, an experienced team, and a large network of investors behind our company. We value getting things done.
What you will do
- Own the full delivery lifecycle of AI agent deployments at banking clients, from scoping and discovery through go-live and optimization
- Serve as the trusted technical advisor to client stakeholders (Heads of Operations, Risk, Payments), translating their operational challenges into AI-driven solutions
- Coordinate across engineering, product, and client teams to ensure deployments meet bank-grade reliability, compliance, and performance standards
- Define and track success metrics (automation rate, resolution time, loss reduction) and iterate on agent configurations to maximize outcomes
- Build reusable deployment playbooks, reference architectures, and best practices that accelerate future client onboardings
- Surface client needs, edge cases, and scalability concerns to inform our product roadmap
What you need
- 4+ years of experience in technical delivery, solutions engineering, or client-facing implementation roles in fintech or financial services
- Strong understanding of banking operations, payments, or dispute/chargeback workflows
- Comfort navigating complex stakeholder environments at banks and regulated institutions
- Technical fluency: you can read code, discuss APIs, and work alongside engineers without needing hand-holding
- Exceptional communication skills for both technical and executive audiences
- Ownership mindset: you manage projects end-to-end and do not wait for instructions
- English fluency required. Additional European languages are a strong plus
Conditions
100% remote work. Competitive salary, equity, and generous bonuses. Travel to client sites as needed. The chance to shape how the world's largest banks run operations with AI.
Join Triple and help us build the intelligence platform for banking operations.
Please kindly apply through LinkedIn.
