WIZ.AI

WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.

AI AgentsAutomationConversational AICustomer ExperienceEnterpriseGenerative AILLMsSoutheast Asiawiz.ai

WIZ.AI

AI AgentsAutomationConversational AICustomer ExperienceEnterpriseGenerative AILLMsSoutheast Asiawiz.ai

HQSingapore, SG

Team Size163

Open Jobs30

Total Funding$56M

Latest Fundraise4 months ago

Join the Team

AI CX Designer

On-SiteGreater Kuala Lumpur, MY

On-Site • Greater Kuala Lumpur, MY

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Frontend Developer

ContractSan Francisco, US

Contract • San Francisco, US

Data Scientist

InternshipNiš, RS

Internship • Niš, RS

Product Designer

InternshipNew York, US

Internship • New York, US

AI Researcher

InternshipNew York, US

Internship • New York, US

AI Researcher

InternshipAmsterdam, NL

Internship • Amsterdam, NL

AI Researcher

Part-timeMunich, DE

Part-time • Munich, DE

This position requires proficient use of both English and Malay.

Job Description

Communicate directly with clients to enhance their end user’s experience using innovative AI

Talkbot technologies

Be a partner to our clients in their AI customer experience strategy.
Design and implement AI Talkbot conversation on WIZ platform. Customize the talkbot

responses, manage and validate the corpus, configure the rules and logic, test and verify the

final experience.

Complete requirement analysis, manage efficient project timeline, and handle clients

expectation

Job Requirement

Possess at least a Bachelor's degree in related fields (IT, required in Computer

Engineering/Computer Science /Linguistics/ Media communication / Marketing, etc)

Have experience in Conversation Design or UX design will be a big bonus.
Excellent communication and interpersonal skills (Good command of English/Chinese is

required)

Strong logical thinking & problem-solving skills
Relevant work/Internship experience in software testing, IT system deployment and

knowledge in NLP/NLU, flow chart, state transition diagram will be a plus;

Strong Ability to translate technical terminology and concepts to terms that can be

understood by technical and non-technical management and staff

A team player and able to work in a fast-paced start-up environment
Proactive, self-motivated and keen to learn