Monitor and maintain the AI conversation experience, resolve user feedback issues, and determine underlying causes.

Build and maintain a database of industry-specific conversation scripts based on completed projects, continuously updating and improving the content to enhance AI conversational abilities.

Work with clients to identify the text responses they require for the talkbot.

Create text responses designed to enhance user interactions with the bot.

Update and refine text responses according to customer feedback and interaction patterns.

Requirements Minimum of 2-5 years of experience in

conversation design

,

product management

, business analyst, and chatbot designer.

Demonstrated experience in defining and optimizing conversation design workflows and processes.

Excellent communication, presentation, and client-facing skills, with the ability to articulate complex design decisions to both technical and non-technical stakeholders.

Strong analytical and problem-solving skills, with a data-driven approach to design and optimization.

Experience with software, chatbot, or analyst testing is a significant plus.

Located in São Paulo, SP, Brazil.

Why Wiz.AI? At WIZ.AI, you won't just witness the cutting edge of Generative AI. You will define it, engineering proprietary Talkbots and advanced LLMs that deliver transformative, measurable impact for global enterprises across 17 countries. We offer an unparalleled ground-floor opportunity within a hyper-growth market leader.

Come build your best career story with us!

To speed up the recruitment process, you can send your CV (in English) and a paragraph about your background to

Only selected candidates that will be contacted.