Langdock

We are building a secure and flexible ChatGPT-like application for businesses to drive GenAI adoption within their organizations. Our customers include enterprises like Merck KGaA, SMBs like Lavera, and scale-ups like GetYourGuide, Personio, and Babbel.

langdock.com

Langdock

langdock.com

HQDE

Team Size35

Open Jobs8

Total Funding-

Latest FundraiseUnknown

TL;DR

What: Enterprise-focused AI adoption platform (Chat, Agents, Workflows, Integrations, API)

Founded: 2023 (Berlin, Germany)

Team size: ~35 employees

Security/compliance: ISO 27001 & SOC 2 Type II; EU-hosted and on-prem deployment options

Funding: Seed $3M (Apr 2024), lead: General Catalyst

Company Overview

Problem Domain

Enterprise adoption of Generative AI and internal AI tooling

Founded

2023

Industry

Software Development

Funding Track Record

Seed- Apr 2024

$3M

Investor Signal

“Backed by General Catalyst, Y Combinator (pre-seed/participation) and a mix of institutional and angel investors”

Founders

What we do

TL;DR

Company Overview

Funding Track Record

Founders

What we do

Langdock

langdock.com

Langdock

langdock.com

HQDE

Team Size35

Open Jobs8

Total Funding-

Latest FundraiseUnknown

TL;DR

What: Enterprise-focused AI adoption platform (Chat, Agents, Workflows, Integrations, API)

Founded: 2023 (Berlin, Germany)

Team size: ~35 employees

Security/compliance: ISO 27001 & SOC 2 Type II; EU-hosted and on-prem deployment options

Funding: Seed $3M (Apr 2024), lead: General Catalyst

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Company Overview

Problem Domain

Enterprise adoption of Generative AI and internal AI tooling

Founded

2023

Industry

Software Development

Funding Track Record

Seed- Apr 2024

$3M

Investor Signal

“Backed by General Catalyst, Y Combinator (pre-seed/participation) and a mix of institutional and angel investors”

Founders

What we do

Related Companies

Company	HQ	Industry	Total Funding
Mission.dev	🇨🇦Montréal, CA	DeepTechInformation TechnologySoftware	-
Cortea AI	🇩🇪DE	Data and AnalyticsDeepTechFinanceInformation TechnologyProfessional ServicesSoftware	-
Unframe	🇺🇸Cupertino, US	Data and AnalyticsDeepTechInformation TechnologySoftware	$50M
Embankment	🇩🇰DK	—	-
Pallet	🇺🇸US	—	$48M

Join the Team

AI Adoption Manager

On-SiteBerlin, Berlin, DE

On-Site • Berlin, Berlin, DE

About The Role This is a full-time, onsite role as an AI Adoption Manager at our Berlin HQ, preceded with a three-month rotational program with a pathway into a technical customer-facing role. You'll join a cohort of technical talent who build deep product expertise and customer engagement skills from day one, culminating in a position where you'll drive customer adoption, provide technical support, and manage account-based relationships for leading organizations implementing AI.

Our Approach

At Langdock, we believe the best AI Adoption Managers are technical minds who understand both the product architecture and the customer's business challenges. If you're excited about startups, AI, and driving technical customer impact, this is a unique opportunity to build a foundation in product and customer success before stepping into a high-impact role that combines portfolio management, customer support, and adoption strategy.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

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Our AI Adoption Manager position is preceded by a three-month rotation designed to prepare you for the role:

Weeks 1-6: Customer Support Foundations

Intensive onboarding and product mastery with a focus on becoming a product expert
Shadowing customer support interactions and learning to own first responses
Understanding customer pain points and common implementation challenges

Weeks 7-12: Integrations & Workflow Templates

Hands-on with building integrations, workflow templates, and implementing use cases
Supporting customers with technical implementation and adoption strategies
Learning account-based management approaches and portfolio prioritization

Upon graduation, you'll transition into an AI Adoption Manager role, equipped with deep product knowledge, technical support skills, and the ability to manage customer relationships that drive measurable adoption outcomes.

Master Langdock's AI platform through daily product interactions and real use cases
Own the first response to all customer requests, ensuring timely and effective support
Manage an ARR-based portfolio of larger customers with an account-based approach
Provide support for smaller accounts, ensuring all customers receive the help they need
Lead customer workshops, technical deep-dives, and implementation sessions
Drive adoption strategies that ensure customers realize value from the platform
Act as the voice of the customer internally, influencing product roadmap and strategy

Technical Depth: You understand how AI systems, APIs, databases, and integrations work, and can troubleshoot and support accordingly

Customer Empathy: You anticipate customer needs, motivations, and pain points, and build trusted advisor relationships

Responsiveness & Ownership: You take pride in being the first point of contact and owning customer issues through to resolution

Strategic Thinking: You can assess customer portfolios, prioritize based on impact, and think from first principles

Self-Guided: You drive your own work, take initiative from day one, and work autonomously while prioritizing learning and impact

Why This Approach Works

Our program is designed for people who want to build deep product expertise before owning the entire customer adoption journey. As an AI Adoption Manager, you are the primary point of contact for customer success: from responding to their first question, to managing strategic account relationships, to ensuring continuous adoption and value realization across your portfolio.

Early adopter of AI, excited about its possibilities
Strong technical foundation (databases, APIs, cloud applications, system integrations)
Ability to understand and communicate technical concepts to both technical and non-technical audiences
Strong written and verbal communication in English and German
Thrive in fast-paced, high-growth environments
Team player who communicates well with diverse stakeholders, from engineers to C-suite
Eager to build a customer-facing career at the intersection of technical support and AI adoption

Experience in fast-paced environments
Technical background (engineering, computer science, technical consulting) or demonstrated ability to quickly master technical concepts
Customer-facing, support, or account management experience is a plus
Consistent record of achievement
German language skills are required for this role

Competitive Compensation: We offer top-of-market salaries and provide substantial equity packages.
Growth Opportunities: You will be joining a high-growth company at an early stage, offering ample opportunities for professional development and career advancement.
Culture: We are a team of ambitious, kind, and talented individuals who love building software together. We value Calm Urgency, Ambitious Execution, and Enduring Goodwill.
Perks: We offer a complimentary Deutschlandticket, premium gym access, free lunch & dinner catering, as well as a relocation bonus for those relocating to Berlin.
Office: We work from a beautiful office in Berlin (Greifswalder Strasse 212).