
FJ Dynamics provides robotic and autonomous equipment that automates labor‑intensive tasks in agriculture, construction, surveying, and facility services. The company designs precision agriculture…

FJ Dynamics provides robotic and autonomous equipment that automates labor‑intensive tasks in agriculture, construction, surveying, and facility services. The company designs precision agriculture…
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Location: Remote (Based in Italy)
Job Type: Consultant Contract
About FJDynamics
FJDynamics is a global robotics company focused on digitalization, automation, and new energy. We develop practical and affordable solutions for agriculture and other labor-intensive industries.
As we expand in Europe, we are looking for motivated Aftersales Service Enginner to support our growth in Italy .
About the Role
As a Aftersales Service Engineer, you will play a key role in supporting our customers, dealers, and OEM partners across the Italy market.
You will work closely with global R&D, Sales, Product, and Marketing teams to deliver high-quality technical support, product training, field testing, and customer solutions for next-generation smart agricultural equipment.
This position is ideal for someone who enjoys combining hands-on technical problem-solving with customer-facing communication in an international environment. You will have the opportunity to directly contribute to product improvement, market feedback, and the deployment of precision agriculture technologies across Italy.
Key Responsibilities
• Provide technical support for customers and dealers regarding product installation, software usage, calibration, troubleshooting, and operation via remote support or on-site visits.
• Diagnose and summarize common technical issues , and work closely with the R&D team for root cause analysis and solution implementation.
• Collect customer feedback and market requirements to support continuous product improvement and new feature development.
• Prepare and maintain technical documentation, including product manuals, installation guides, FAQs, and knowledge base articles.
• Deliver regular product and technical training to dealers and partners.
• Support local validation and field testing for new products and functions together with the R&D team.
• Coordinate effectively with internal teams including AE, Sales, Marketing, and Product teams.
Who We Are Looking For
Preferred Qualifications
What We Offer