
Ray Tech delivers high-precision Micro-Focus X-ray inspection equipment with AI for quality control. It combines Micro-Focus X-ray and 3D CT X-ray tech in AI-enabled inspection systems for industrial…

Ray Tech delivers high-precision Micro-Focus X-ray inspection equipment with AI for quality control. It combines Micro-Focus X-ray and 3D CT X-ray tech in AI-enabled inspection systems for industrial…
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Company Description
Ray Tech (Malaysia) Sdn Bhd, a subsidiary of Unicomp Technology, specializes in advanced X-ray technology and manufactures intelligent X-ray Inspection Equipment integrated with exclusive AI technology. Backed by a globally recognized parent company listed on the Shanghai Stock Exchange, Ray Tech focuses on the research, development, and production of 3D CT X-ray technologies applied across high-end industries such as electronics, automotive, semiconductors, and food safety. With a robust presence in international markets across over 20 countries, Ray Tech is a key player in delivering innovative and reliable X-ray solutions. The company's dedication to precision and innovation has positioned its brand as a leader in the global X-ray industry.
Role Description
This is a full-time, on-site role for an After Sales Service Specialist, based in Johore, Malaysia. The specialist will be responsible for supporting customers post-purchase by managing service and repair requests, conducting troubleshooting, and providing technical solutions for Unicomp’s X-ray inspection equipment. Key tasks also include performing routine maintenance, offering technical training to clients, collaborating with the engineering and R&D teams to address technical challenges, and ensuring client satisfaction. The role requires maintaining detailed records of service activities and assisting in the development of customer-focused service strategies.
Qualifications