Overview
We are seeking a highly organized and detail-oriented Administration Assistant to support our office operations and customer service. The ideal candidate will possess strong clerical and administrative skills, with experience in office management, customer service, and data entry. This role offers an opportunity to work in a dynamic environment where efficiency, professionalism, and excellent communication are valued. The position involves handling various administrative tasks, managing schedules, and providing exceptional support to team members and clients alike.

Duties

• Manage front desk responsibilities, including greeting visitors and answering phone with professionalism and courtesy
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Utilize Microsoft Office Suite and Google Workspace for document creation, editing, and communication
• Coordinate calendar management and appointment scheduling for staff and clients
• Provide customer support via phone or email, ensuring excellent phone etiquette and timely responses
• Assist with office management duties such as supply ordering, mail handling, and maintaining a clean workspace
• Maintain confidentiality of sensitive information while supporting daily administrative functions

Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent written and verbal communication skills; bilingual abilities are a plus
• Office management experience including front desk duties and clerical support
• Familiarity with multi-line phone systems and professional phone etiquette

This position is ideal for candidates who thrive in organized environments, possess excellent communication skills, and are eager to contribute to a professional team.

Pay: $19.00 - $22.00 per hour

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Albany, NY 12204 (Preferred)

Work Location: In person