What You Will Do

• Develop material profiles and 3D printing process parameters for various applications and materials
• Tackle complex customer challenges and provide hands-on troubleshooting support for the customer success team
• Conduct on-site customer visits for installation, training, and advanced troubleshooting
• Research and build understanding of the relationship between process parameters and part performance
• Develop high-quality training materials, including printing guides, process manuals, and technical documentation
• Innovate slicing solutions for complex geometries, applying Design for Additive Manufacturing (DfAM) principles to enhance printability and efficiency
• Conduct material testing and characterization studies to optimize printing parameters
• Provide pre-sales technical support and design consultation to customers
• Perform failure analysis and root cause investigations for customer issues
• Attend trade shows, conferences, and customer meetings as a technical representative
• Create application notes, case studies, and technical documentation

What We Are Looking For

• Education: Post-secondary degree in science, engineering, additive manufacturing, or related technical field

• Experience: 3+ years of experience in an applications engineering position within the 3D printing industry

• Technical Skills:

• Proficiency with CAD software and Design for Additive Manufacturing (DfAM) principles

• Knowledge of PrusaSlicer or other open-source slicing software

• Experience with industrial FFF applications and/or processing high-performance materials (PEEK, PEKK, PEI, PI is a plus)

• Communication: Excellent written and verbal communication skills in English, with experience writing technical reports and documentation

• Preferred:

• Experience using industrial 3D printers and post-processing of printed parts

• Knowledge of thermoplastic material science and their industrial applications

• Familiarity with quality management systems (ISO 9001, AS9100)

• Experience with statistical analysis software and design of experiments (DOE)

• Background in manufacturing processes beyond additive manufacturing

• Project management experience

Location and Work Model Location: Montreal

Work model: Hybrid

Employment type: Full-time, Permanent

Travel: Willingness and able to travel within Canada and the United States , up to 25% for customer visits and industry events

Start Your Journey With Us Apply today and join a team that is shaping the future of additive manufacturing through intelligent, high performance technologies. Not quite the right role for you? Feel free to share this posting with someone in your network who may be a great fit.

AON3D uses AI supported tools within portions of the hiring process to promote fair, consistent, and objective evaluation. Certain initial screening steps may be automated to help identify qualified candidates. If your application is declined through an automated step, you may request a human review.

We are committed to fostering a workplace where everyone feels respected, supported, and able to contribute. If you require accommodation at any stage of the application process, please contact careers@aon3d.com.

Equal Opportunity Statement AON3D is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws.