We’re hiring an Account Manager to support Galatek’s commercial growth in the U.S. market through pipeline development, structured customer engagement, and standardized product sales . This is a mid-level commercial role suited for someone with experience in scientific instrumentation or lab technology sales who thrives on building relationships, managing pipeline discipline, and driving repeatable sales cycles .

You’ll be responsible for managing inbound and outbound opportunities, supporting active accounts, and ensuring strong funnel health across Galatek’s core product lines. This role requires a life-science background , excellent communication skills, and the ability to translate customer needs into well-scoped, standardized product solutions.

Job Summary

You will be responsible for managing and expanding Galatek’s commercial footprint across a portfolio of U.S. research, biopharma, and industrial lab customers:

• Pipeline Curation: Manage, qualify, and advance leads within CRM; ensure accurate forecasting, data hygiene, and opportunity tracking across product categories.
• Standardized Product Sales: Own the sales cycle for catalog and configured products (e.g., benchtop instruments, consumables, automation modules) from inquiry through close.
• Customer Engagement: Conduct discovery calls, demos, and product presentations to identify customer needs and recommend suitable configurations or packages.
• Account Growth: Build and maintain strong relationships with lab managers, automation engineers, and procurement stakeholders to drive repeat and expansion business.
• Cross-Functional Coordination: Collaborate with Product Management, Technical Support, and Marketing to ensure seamless handoff of leads and customer satisfaction post-sale.
• Market Feedback: Capture customer insights and competitive intelligence to help refine product positioning and sales collateral.
• Sales Enablement: Use standardized tools, playbooks, and quoting templates to ensure consistent and professional customer experiences.

Key Requirements

• Experience: 4–7 years in technical sales, account management, or business development for life-science instrumentation, automation, or analytical technologies .
• Life Sciences Background (Required): Bachelor’s degree in biology, chemistry, biotechnology, or related scientific field.
• Commercial Skills: Strong track record in managing full-cycle sales with emphasis on pipeline management, CRM discipline, and structured follow-up.
• Technical Acumen: Comfort discussing instrumentation performance, lab workflows, and scientific applications with technically trained customers.
• Communication: Excellent written and verbal communication; able to present persuasively and manage multiple customer touchpoints simultaneously.
• Collaboration: Works effectively across teams to align product, marketing, and service functions toward shared commercial goals.
• Travel: Up to 25% domestic for customer visits, demos, and industry events.

Key Competencies

• Pipeline Development & CRM Management
• Technical Sales & Consultative Communication
• Life Science & Application Knowledge
• Relationship Building & Account Retention
• Forecasting & Funnel Discipline
• Structured Sales Execution