Galatek.ai provides AI-powered automation to accelerate research and production in life sciences and semiconductors. The platform combines Artificial Intelligence, Robotics, Automation, Vision…
Galatek.ai provides AI-powered automation to accelerate research and production in life sciences and semiconductors. The platform combines Artificial Intelligence, Robotics, Automation, Vision…
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Location:
United States (Remote; East Coast or Central time zone preferred)
Reports to:
VP, Sales (North America)
Employment Type:
Full-time
About the Company
Galatek delivers AI-driven lab automation and integrated instrumentation/software solutions to the life sciences industry. We build end-to-end workflows that combine robotics, smart devices, and orchestration software to improve throughput, quality, and traceability in R&D and manufacturing.
About the Role
We’re hiring an
Account Manager
to support Galatek’s commercial growth in the U.S. market through
pipeline development, structured customer engagement, and standardized product sales
. This is a
mid-level commercial
role suited for someone with experience in scientific instrumentation or lab technology sales who thrives on
building relationships, managing pipeline discipline, and driving repeatable sales cycles
.
You’ll be responsible for managing inbound and outbound opportunities, supporting active accounts, and ensuring strong funnel health across Galatek’s core product lines. This role requires a
life-science background
, excellent communication skills, and the ability to translate customer needs into well-scoped, standardized product solutions.
Job Summary
You will be responsible for managing and expanding Galatek’s commercial footprint across a portfolio of U.S. research, biopharma, and industrial lab customers:
Key Requirements
Key Competencies
Pipeline Development & CRM Management
Technical Sales & Consultative Communication
Life Science & Application Knowledge
Relationship Building & Account Retention
Forecasting & Funnel Discipline
Structured Sales Execution
Pipeline Curation:
Manage, qualify, and advance leads within CRM; ensure accurate forecasting, data hygiene, and opportunity tracking across product categories.
Standardized Product Sales:
Own the sales cycle for catalog and configured products (e.g., benchtop instruments, consumables, automation modules) from inquiry through close.
Customer Engagement:
Conduct discovery calls, demos, and product presentations to identify customer needs and recommend suitable configurations or packages.
Account Growth:
Build and maintain strong relationships with lab managers, automation engineers, and procurement stakeholders to drive repeat and expansion business.
Cross-Functional Coordination:
Collaborate with Product Management, Technical Support, and Marketing to ensure seamless handoff of leads and customer satisfaction post-sale.
Market Feedback:
Capture customer insights and competitive intelligence to help refine product positioning and sales collateral.
Sales Enablement:
Use standardized tools, playbooks, and quoting templates to ensure consistent and professional customer experiences.
Experience:
4–7 years in technical sales, account management, or business development for
life-science instrumentation, automation, or analytical technologies
.
Life Sciences Background (Required):
Bachelor’s degree in biology, chemistry, biotechnology, or related scientific field.
Commercial Skills:
Strong track record in managing full-cycle sales with emphasis on pipeline management, CRM discipline, and structured follow-up.
Technical Acumen:
Comfort discussing instrumentation performance, lab workflows, and scientific applications with technically trained customers.
Communication:
Excellent written and verbal communication; able to present persuasively and manage multiple customer touchpoints simultaneously.
Collaboration:
Works effectively across teams to align product, marketing, and service functions toward shared commercial goals.
Travel:
Up to 25% domestic for customer visits, demos, and industry events.
