Carnegie Mellon University

Carnegie Mellon University is a private research university with campuses in Pittsburgh, Silicon Valley, Qatar, and Africa, focused on academic and research excellence, innovation, and interdisciplinary collaboration. Founded in 1900 as Carnegie Technical Schools, it evolved into Carnegie Mellon University after merging with the Mellon Institute in 1967. CMU is a leader in artificial intelligence, robotics, and computer science, offering undergraduate and graduate degrees across numerous disciplines. The university's strategic framework emphasizes transforming society through innovation in education, research, creativity, and entrepreneurship, with a commitment to addressing real-world problems and fostering a diverse community of creators, inventors, and leaders.

www.cmu.edu

Carnegie Mellon University

www.cmu.edu

HQRemote

Team Size10669

Open JobsUnknown

Total Funding$489M

Latest Fundraise10 months ago

TL;DR

Organization type: Private research university

Headquarters / campuses: Pittsburgh; additional campuses in Silicon Valley, Qatar, and Africa

Areas of strength: Artificial intelligence, robotics, computer science, interdisciplinary research

Enrollment / faculty (approx.): ~16,582 students; ~1,615 faculty

Employee count (reported): 10,669

Company Overview

Problem Domain

Advanced education, scientific research, technology development, and fostering entrepreneurship

Founded

1900

Industry

Higher education / Research

Funding Track Record

15,000,000

Argo AI committed $15 million over five years to create a self-driving car research center at Carnegie Mellon University.

5,500,000

Uber provided a $5.5 million gift to support a robotics faculty chair and fellowships.

31,000,000

Donation to support the Swartz Center for Entrepreneurship and related initiatives.

Founders

What we do

Join the Team

Academic Services Coordinator - College of Engineering - Electrical and Computer Engineering

On-SitePittsburgh, US

On-Site • Pittsburgh, US

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Department of Electrical and Computer Engineering ranks among the best in the country. Our research programs are at the forefront of the technologies that have changed the world we live in. Our interdisciplinary approach to education and research allows faculty and student across the university and beyond to collaborate on problems that have a significant impact on the world around us. The ECE Department, part of the College of Engineering, is a large and diverse academic community, and includes global research and teaching efforts through extensions of our Pittsburgh academic programs and research in Silicon Valley, Portugal, Africa, and Thailand.

The Department of Electrical and Computer Engineering (ECE) at Carnegie Mellon University (CMU) has an opening for an Academic Services Coordinator at the Pittsburgh campus. We are looking for a dynamic individual to add to our team. In this role you will report to the Director of Advising & Academic Services and will serve as an integral member of the Academic Services Center team. You will provide complex administrative and programmatic support to several key academic areas and processes. The ECE Academic Services Center (ASC) is a fast-paced center serving one of the largest departments at CMU. We are a world-class academic and research department and institution, seeking a highly motivated and reliable individual who excels at multitasking. This is an exciting opportunity to serve in a role that has a direct impact on our students and academic community.

Core Responsibilities:

Qualifications:

Associates degree or equivalent combination of training and experience preferred
5+ years of related experience with office administration and customer service processes or applications
Experience working across teams and supporting multiple functions and people
Proven working knowledge of office processes, and student/academic management systems and procedures preferred
Excellent interpersonal, analytical, organizational, reasoning, and problem-solving skills
Ability to interact effectively with a diverse faculty, staff, and student body

Requirements:

Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible

employees enjoy a wide array of benefits including

comprehensive medical, prescription, dental, and vision insurance

as well as a generous

retirement savings program

with employer contributions. Unlock your potential with

tuition benefits

, take well-deserved breaks with ample

paid time off

and observed

holidays

, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our

Family Concierge Team

to help navigate childcare needs,

fitness center access

, and much more!

For a comprehensive overview of the benefits available, explore our

Benefits page

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information:

Please visit “

Why Carnegie Mellon

” to learn more about becoming part of an institution inspiring innovations that change the world.
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

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Scheduling:

Primary liaison and point of contact with faculty, team, and university stakeholders regarding ECE course scheduling.
Build the ECE Schedule of Classes each semester, with input from and collaboration with the Associate Department Heads and Director of Advising & Academic Services.

Waitlists

Set up course reservations for all ECE courses each semester.
Monitor and clear all waitlists on a rolling basis from the start of registration through the Add Deadline.
Communicate and field student questions via the dedicated waitlist email address

Teaching Assistants

Manage application and hiring process for all ECE Teaching Assistants.
Send timely TA hire information to the ECE Business Office and register/enter grades for
doctoral students completing Teaching Internships.
Approve biweekly TA hours submissions.
Coordinate TA language certification and training processes.
Serve as primary point of contact for TA-related questions from students and faculty.

Additional support duties

Serve as a backup to other ASC team members and assist with office operations as needed.
Greet and engage with visitors in the ASC as needed.
Assist as needed with ECE Diploma Ceremony preparation and day-of logistics. Diploma ceremonies occur during Commencement weekend, the dates of which are published at the beginning of each academic year, usually occurring in mid-May.
Observe FERPA compliance.
Other related duties as assigned.

Excellent verbal and written communication skills

Strong knowledge of MS Office applications (Word, Excel, Power Point, and Outlook)

Proven ability to work effectively on a team that cultivates a versatile and collaborative professional environment.