Zingly.ai
Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.
Zingly.ai
Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.
TL;DR
What they do: GenAI-first customer experience (CX) platform unifying voice, chat, email and video into persistent CX spaces
Target customers: Regulated and high-touch industries (banking, financial services, insurance, healthcare)
Founded: 2021
Stage & raise: Seed; $10M seed announced June 5, 2024
Headcount: ~18 employees
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Company Overview
Problem Domain
Customer experience and contact center modernization for regulated/high-touch industries
Founded
2021
Industry
Software Development
Funding Track Record
$10M
Announced seed round with multiple investors including Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Firebolt Ventures, Burst Capital and Array Ventures.
Investor Signal
“Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Firebolt Ventures, Burst Capital, Array Ventures”