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zenloop
Zenloop is the leading integrated experience management platform that enables companies to collect, analyze, and act on customer feedback across various channels. Their SaaS solution automates the…
zenloop
Zenloop is the leading integrated experience management platform that enables companies to collect, analyze, and act on customer feedback across various channels. Their SaaS solution automates the…
TL;DR
What they do: Integrated experience management (IXM) SaaS platform for collecting, analyzing and acting on customer feedback (NPS, multi-channel surveys, AI-assisted analysis)
Headquarters & founding: Founded 2016, Berlin (zenloop GmbH)
Outcome: Acquired by saas.group (announcement April 3, 2023)
Funding: Raised seed and Series A rounds; total disclosed funding listed as $12,360,000 (USD) with rounds in Feb 2019 and Jun 2020
Company Overview
Problem Domain
Customer experience management; feedback collection, analysis and operationalization to reduce churn and improve retention.
Founded
2016
Industry
SaaS; Customer Experience / Experience Management
Funding Track Record
Listed as most recent round prior to acquisition
Investor Signal
“Investors include Nauta Capital, Signals Venture Capital and Piton Capital”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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