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Zenarate
Developing Top Performing Customer Service Agents Through AI Simulation Training
Zenarate
Developing Top Performing Customer Service Agents Through AI Simulation Training
TL;DR
What they do: AI simulation training and coaching for human and digital customer-facing agents (voice, chat, multilingual)
Headquarters: Palo Alto, California
Founded: 2018
Notable funding: $15M round led by Volition Capital (announced June 27, 2023); total raised reported $18M
Company Overview
Problem Domain
Customer service and contact center agent training/coaching
Founded
2018
Industry
AI / Enterprise software / Training & Coaching
Funding Track Record
$15,000,000
Reported round announced June 27, 2023; sources state this brought total capital to $18M.
Crunchbase lists a Seed round announced Oct 29, 2022.
Investor Signal
“Led by Volition Capital in June 2023 round”
Founders
What we do
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