Zenarate
Developing Top Performing Customer Service Agents Through AI Simulation Training
Zenarate
Developing Top Performing Customer Service Agents Through AI Simulation Training
HQRemote
Team SizeUnknown
Open JobsUnknown
Total Funding$2M
Latest Fundraise3 years ago
TL;DR
What they do: AI simulation training and coaching for human and digital customer-facing agents (voice, chat, multilingual)
Headquarters: Palo Alto, California
Founded: 2018
Notable funding: $15M round led by Volition Capital (announced June 27, 2023); total raised reported $18M
Company Overview
Problem Domain
Customer service and contact center agent training/coaching
Founded
2018
Industry
AI / Enterprise software / Training & Coaching
Funding Track Record
Seed / Growth round reported- 2023-06-27
$15,000,000
Reported round announced June 27, 2023; sources state this brought total capital to $18M.
Seed- 2022-10-29
Crunchbase lists a Seed round announced Oct 29, 2022.
Investor Signal
“Led by Volition Capital in June 2023 round”