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Zefi AI is a SaaS company that provides an AI-driven platform to transform user feedback into actionable insights for customer-obsessed companies. Their product centralizes and automatically tags…

Zefi AI is a SaaS company that provides an AI-driven platform to transform user feedback into actionable insights for customer-obsessed companies. Their product centralizes and automatically tags…
Product: AI-driven Voice-of-Customer platform that centralizes and auto-tags user feedback
Founded: 2023
Team size: 12 employees
Funding: €1.6M pre-seed (May 2024)
Security & compliance: ISO 27001, SOC2, GDPR
Customer feedback analysis / Voice of Customer (VoC) for product, customer experience, UX/research and insights teams.
2023
SaaS / Customer Experience Analytics
€1.6M
Round reported as Pre-Seed (May 2024) with participation from multiple funds and angels.
“Led by 360 Capital and 14Peaks Capital with participation from multiple international funds and angel investors”
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