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ZapScale is a customer success platform designed for B2B SaaS companies, offering the easiest and fastest implementation with deep customer insights. It provides a 360-degree customer view with…

ZapScale is a customer success platform designed for B2B SaaS companies, offering the easiest and fastest implementation with deep customer insights. It provides a 360-degree customer view with…
What they do: Customer success platform for B2B SaaS with 360° customer view, health analytics, playbooks, and AI churn/upsell prediction
Founded: 2021
Team size: 17 employees
Funding: $2,500,000 total (seed rounds; latest 2023-06-12)
Security: SOC2 Type II certified and VAPT compliant
Customer success operations and revenue retention/expansion for B2B SaaS companies
2021
SaaS / Customer Success
Seed round listed on Crunchbase (April 20, 2021)
Seed round listed on Crunchbase (June 12, 2023); investors include Blume Ventures and Java Capital among others
“Backed by institutional investors including Blume Ventures and Java Capital”
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