TL;DR
Founded: 2017 (Paris, France)
Product focus: Conversational, voice and generative AI for customer experience (Virtual Assistant, Agent Assist, Conversation Intelligence)
Recent funding: €11,000,000 (Jan 30, 2025); total disclosed funding €23,000,000
Investor signal: Backed by VCs and insurance-sector strategic investors (115K led latest round; historic backers include Fortino Ventures, Truffle Capital, Bpifrance, La France Mutualiste, PRO BTP)
Team size: ~103 employees
Company Overview
Problem Domain
Customer experience / customer relations for contact centers and service teams across insurance, healthcare, banking, public sector, energy & utilities, travel, and retail/e-commerce.
Founded
2017
Industry
Conversational AI; Customer Experience (CX)
Tech Stack
Funding Track Record
9,000,000 EUR
Series A participants named include Pro BTP Innovation, Bpifrance and La France Mutualiste.
11,000,000 EUR
Round described as led by 115K with support from historic investors.
Investor Signal
“Syndicate includes institutional VCs and insurance-sector strategic backers (historic investors include Fortino Ventures, Truffle Capital, Bpifrance, La France Mutualiste, PRO BTP; latest round led by 115K).”