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Yuma is an AI-powered platform for e-commerce brands, aiming to grow revenue and customer satisfaction across the entire customer journey. Its suite of products includes Support AI for automating…

Yuma is an AI-powered platform for e-commerce brands, aiming to grow revenue and customer satisfaction across the entire customer journey. Its suite of products includes Support AI for automating…
What they do: Builds AI agents to automate e-commerce customer experience (support, chat, sales, social).
Founded: 2023
HQ: San Francisco, United States
Recent financing: Company announced a $5M round (May 30, 2025); Crunchbase lists a Seed round on 2024-10-30.
Integrations: Shopify, Gorgias, Zendesk, Front, Re:amaze, BigCommerce
Backed by venture funds and notable angels (e.g., Gradient Ventures, Motier Ventures, Altman Capital Fund; multiple individual investors) and participated in Y Combinator (W23).
Automating e-commerce customer support and shopper interactions across the customer journey.
2023
AI / SaaS / E-commerce customer support
Crunchbase lists a Seed round dated 2024-10-30 with multiple investors; the amount is obfuscated on the source accessed.
$5,000,000
Company announcement of a $5M round naming participating investors including Gradient Ventures, Altman Capital Fund, Karman Ventures, AI Grant, and several individual investors.
“Backed by venture firms and notable angel investors (examples named by the company include Gradient Ventures, Motier Ventures, Altman Capital Fund and individual investors such as Garry Tan, Justin Kan, Emmett Shear); participated in Y Combinator (W23).”
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