
Yada is a Guest Relationship Management (GRM) platform for short-term rentals, designed to help hosts and property managers grow their businesses. It offers an all-in-one solution for marketing, guest service, and analytics, aiming to increase direct bookings, maximize upsells, and enhance guest satisfaction. Yada's platform leverages AI and data insights to automate tasks, personalize guest experiences, and streamline operations, enabling businesses to build stronger guest relationships and achieve faster growth. The company's founding team brings experience from major tech companies like HubSpot and Microsoft, applying their expertise in marketing automation to the hospitality sector. Yada reports significant user results, including a 32% increase in direct bookings and a 0.5-star average improvement in guest ratings.

Yada is a Guest Relationship Management (GRM) platform for short-term rentals, designed to help hosts and property managers grow their businesses. It offers an all-in-one solution for marketing, guest service, and analytics, aiming to increase direct bookings, maximize upsells, and enhance guest satisfaction. Yada's platform leverages AI and data insights to automate tasks, personalize guest experiences, and streamline operations, enabling businesses to build stronger guest relationships and achieve faster growth. The company's founding team brings experience from major tech companies like HubSpot and Microsoft, applying their expertise in marketing automation to the hospitality sector. Yada reports significant user results, including a 32% increase in direct bookings and a 0.5-star average improvement in guest ratings.
Product: Conversational AI / Guest Relationship Management platform for short-term rentals, property managers, and hotels
Founders: Petar Ojdrovic (Founder & CEO), Steve Haase (Co‑founder & CCO), Alex Mackenzie (Co‑founder)
Tech: LLM-powered conversational agents and integrations with property management systems and OTAs
Scale signal: Supported 1.42M guest engagements in 9 months (2023) and customers managing over 1M doors
Employees: 41
Short-term rental and hospitality guest communication, marketing automation, and operations scalability.
Hospitality / Short-term rentals / Proptech
“Pre‑seed round led by VoicePunch”