AI-powered customer feedback analysis for VoC teams. Automate data tagging. Understand your customers. Drive change.
AI-powered customer feedback analysis for VoC teams. Automate data tagging. Understand your customers. Drive change.
What they do: AI-powered customer feedback and qualitative text-analytics platform for VoC teams
Business model: SaaS plus consultancy and paid PoCs
Headcount: 30 employees
Recent funding: Venture round announced 2024-12-11 led by Northstar Ventures
HQ: Gateshead, United Kingdom
Customer feedback (voice of the customer) analytics and qualitative text analysis
Software / Customer Experience Analytics
Announced venture round on 2024-12-11; regional coverage referenced a ~£1.6M raise that included a grant.
Innovate UK grant recorded on 2024-12-11 and reported alongside the venture round.
“Northstar Ventures led the most recent venture round; other named investors include Stephen Zinser and Leigh Cresswell.”