
Whelp is a conversational customer support platform that enables businesses to communicate effectively and efficiently with their customers across multiple channels including Live Chat, SMS, WhatsApp, E-mail, and Social Media. The platform offers a unified customer view, AI-powered automations through a drag-and-drop chatbot builder that can automate up to 60% of customer inquiries, and advanced reporting for performance insights. Whelp aims to streamline workflows by consolidating customer interactions and data into a single inbox, improving efficiency and customer satisfaction. The company serves various industries like E-commerce, Hospitality, Finance, and Education, and has powered customer support for over 550 companies in 16 countries. Whelp is part of the Techstars and 500 Startups portfolios.

Whelp is a conversational customer support platform that enables businesses to communicate effectively and efficiently with their customers across multiple channels including Live Chat, SMS, WhatsApp, E-mail, and Social Media. The platform offers a unified customer view, AI-powered automations through a drag-and-drop chatbot builder that can automate up to 60% of customer inquiries, and advanced reporting for performance insights. Whelp aims to streamline workflows by consolidating customer interactions and data into a single inbox, improving efficiency and customer satisfaction. The company serves various industries like E-commerce, Hospitality, Finance, and Education, and has powered customer support for over 550 companies in 16 countries. Whelp is part of the Techstars and 500 Startups portfolios.
Product: Omnichannel conversational customer support platform with unified inbox and AI chat automation
Founded: Feb 14, 2019
Headquarters: New York, New York, USA
Employees: 11–50 (public profiles); 22 (company snapshot)
Investors / programs: Techstars, 500 Startups (500 Global), YES!Delft, Starta VC, SparkLabs, NCA
Customers: Serves 550+ companies in 16 countries (company snapshot)
Customer support / conversational commerce; contact-center productivity and automation
2019
SaaS; Customer Support / Conversational Commerce
Most recent funding event listed on public profiles
“Participated in accelerator and early-stage backing from Techstars, 500 Startups (500 Global), YES!Delft, Starta VC, SparkLabs Accelerator, NCA”