WAY.so
Way offers an AI-powered IT support solution designed to automate IT operations and resolve employee issues rapidly. Their platform, featuring 'Waygents,' can handle tasks like ticket creation, issue resolution, escalation, and documentation, aiming to resolve 74% of IT issues in under 15 minutes. The service provides both AI and human IT expert support, integrated directly into platforms like Slack and Microsoft Teams, to deliver a fast employee experience and reduce IT manager workload. Way emphasizes enterprise-ready security with ISO 27001 and SOC 2 compliance, and offers flexible, risk-free pricing starting from €19 per employee per month, with a pay-only-for-resolved-issues model. They aim to save thousands of hours annually by resolving IT issues in seconds rather than hours.
WAY.so
Way offers an AI-powered IT support solution designed to automate IT operations and resolve employee issues rapidly. Their platform, featuring 'Waygents,' can handle tasks like ticket creation, issue resolution, escalation, and documentation, aiming to resolve 74% of IT issues in under 15 minutes. The service provides both AI and human IT expert support, integrated directly into platforms like Slack and Microsoft Teams, to deliver a fast employee experience and reduce IT manager workload. Way emphasizes enterprise-ready security with ISO 27001 and SOC 2 compliance, and offers flexible, risk-free pricing starting from €19 per employee per month, with a pay-only-for-resolved-issues model. They aim to save thousands of hours annually by resolving IT issues in seconds rather than hours.