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Watermelon helps businesses automate customer service by building AI agents that answer FAQs and handle routine interactions without coding. The platform uses generative models including GPT-4,…

Watermelon helps businesses automate customer service by building AI agents that answer FAQs and handle routine interactions without coding. The platform uses generative models including GPT-4,…
What they do: B2B SaaS that automates customer service using AI chatbots and generative models
Founded: 2016
Scale: Serves over 17,000 businesses and handles millions of conversations monthly
Headquarters: Utrecht, Netherlands
Tech highlights: Integrations (API, webhooks, Zapier, JavaScript), GPT-4 and document/web/database retrieval
Customer support automation / AI chatbots
2016
Data and Analytics
4396771
Last funding date and total funding amount provided in company snapshot
“Multiple early-stage investors including Techstars and other angels; Crunchbase lists ~8 investors and pre-seed/seed rounds”
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