Voxo
Voxo is a cutting-edge platform that extracts, analyzes, and visualizes conversations to provide actionable insights. It leverages advanced language processing to transcribe voice calls, categorize conversations in real-time, and assess customer satisfaction through sentiment analysis. By utilizing generative AI, Voxo systematically identifies and categorizes customer feedback, enabling businesses to enhance customer service, sales strategies, and quality assurance. With proven results in increasing customer satisfaction and reducing churn, Voxo positions itself as a leader in conversation analytics, catering to various sectors including customer service and sales operations.
Voxo
Voxo is a cutting-edge platform that extracts, analyzes, and visualizes conversations to provide actionable insights. It leverages advanced language processing to transcribe voice calls, categorize conversations in real-time, and assess customer satisfaction through sentiment analysis. By utilizing generative AI, Voxo systematically identifies and categorizes customer feedback, enabling businesses to enhance customer service, sales strategies, and quality assurance. With proven results in increasing customer satisfaction and reducing churn, Voxo positions itself as a leader in conversation analytics, catering to various sectors including customer service and sales operations.
TL;DR
Founded: 2016 (Sweden)
Core product: Voxo Insights (conversation search & analytics); Voxo Event
Tech focus: Speech-to-text (proprietary ASR + fine-tuned open-source models), conversation analytics, generative AI
Notable funding activity: Multiple rounds reported; March 2023 Seed round reported at SEK 20.0m
Founders / leadership: Johan Wadenholt (CEO & Co-founder); founders also listed as Iman Pouya and Omid Ekhlasi
Team size (reported): ~20 employees
Company Overview
Problem Domain
Conversation analytics and voice AI for customer support, sales, professional meetings and compliance.
Founded
2016
Industry
Voice / Conversation Analytics, AI/ML
Tech Stack
Funding Track Record
SEK 20.0m
Investors reported to include NFT Ventures, Vitec, Beijer Ventures, Ashkan Pouya and Pär Pettersson
Investor Signal
“Backed by Nordic VCs and investors (NFT Ventures, Vitec, Beijer Ventures) with participation from angel investors; Tenity and Nestholma involved in earlier rounds.”