VoiceLab
VoiceLab.AI is a leader in Conversational AI, offering solutions like Conversational Intelligence and Cognitive Automation. Their flagship product, TRURL, is an instruction-following large language model (LLM) fine-tuned for domains such as e-commerce and customer support. TRURL enhances capabilities for dialog structure aggregation, customer support quality control, and sales intelligence. VoiceLab also provides an API for speech recognition, enabling automated transcription, analysis, and categorization of conversations across various channels like phone, email, chatbots, and voice bots. Their technology focuses on improving sales performance, customer understanding, and user experience through data-driven insights and automated processes. The company emphasizes its proprietary ASR and NLP technologies, which can be customized for specific client needs.
VoiceLab
VoiceLab.AI is a leader in Conversational AI, offering solutions like Conversational Intelligence and Cognitive Automation. Their flagship product, TRURL, is an instruction-following large language model (LLM) fine-tuned for domains such as e-commerce and customer support. TRURL enhances capabilities for dialog structure aggregation, customer support quality control, and sales intelligence. VoiceLab also provides an API for speech recognition, enabling automated transcription, analysis, and categorization of conversations across various channels like phone, email, chatbots, and voice bots. Their technology focuses on improving sales performance, customer understanding, and user experience through data-driven insights and automated processes. The company emphasizes its proprietary ASR and NLP technologies, which can be customized for specific client needs.
TL;DR
Headquarters: Gdańsk, Pomorskie, Poland
Founded: 2016
Core product: TRURL — instruction-following LLM for conversational AI
Employees: 25
Total funding: 4,370,000 USD (reported)
Company Overview
Problem Domain
Automating and improving conversational experiences and extracting actionable insights from voice and text interactions for sales and customer support.
Founded
2016
Industry
Conversational AI / Speech and Language Technology
Tech Stack
Funding Track Record
Latest funding entry dated Apr 26, 2020.
Investor Signal
“Black Pearls VC listed as an investor in earlier rounds”