Vocalls
VOCALLS is a leading provider of voice-first conversational AI solutions designed to automate customer interactions in contact centers. Founded in 2017, the company offers a robust platform built on a proprietary natural language processing engine that powers voicebots, chatbots, emailbots, and LiveTranslate for seamless multilingual support. VOCALLS focuses on delivering rapid value and ease of use by integrating with existing telephony, CRM, and contact center systems to automate repetitive tasks, reduce average handling time by up to 65%, and increase call capacity by 100x. The platform supports 24/7 inbound and outbound communication, enabling companies across industries such as financial services, logistics, healthcare, and e-commerce to improve customer experience, reduce churn, and empower agents. VOCALLS has automated over 50 million conversations annually with a 92% success rate and is recognized with multiple contact center awards. The company operates globally with expansions into Latin America, the UK, and Benelux markets and was recently acquired by CallMiner.
Vocalls
VOCALLS is a leading provider of voice-first conversational AI solutions designed to automate customer interactions in contact centers. Founded in 2017, the company offers a robust platform built on a proprietary natural language processing engine that powers voicebots, chatbots, emailbots, and LiveTranslate for seamless multilingual support. VOCALLS focuses on delivering rapid value and ease of use by integrating with existing telephony, CRM, and contact center systems to automate repetitive tasks, reduce average handling time by up to 65%, and increase call capacity by 100x. The platform supports 24/7 inbound and outbound communication, enabling companies across industries such as financial services, logistics, healthcare, and e-commerce to improve customer experience, reduce churn, and empower agents. VOCALLS has automated over 50 million conversations annually with a 92% success rate and is recognized with multiple contact center awards. The company operates globally with expansions into Latin America, the UK, and Benelux markets and was recently acquired by CallMiner.
TL;DR
Headquarters: Prague, Czech Republic
Founded: 2017
Product: Voicebots, chatbots, agent assist, LiveTranslate for contact centers
Employees: 24
Acquisition: Acquired by CallMiner (announced June 2025)
Company Overview
Problem Domain
Contact center automation and conversational AI for customer service operations.
Founded
2017
Industry
Conversational AI / Contact Center Software
Tech Stack
Funding Track Record
1350000.00
Investors include V-Sharp Venture Studio and Reticulum a.s.; company reported receiving over $1M in investment.
Investor Signal
“V-Sharp Venture Studio; Reticulum a.s.”