
VIAFONE Technologies specializes in developing engagement technologies that enhance customer experiences through AI and machine learning. Their key products include Chat2AI, a chatbot platform, and an Omni-Ordering Platform that integrates with various messaging apps. The company aims to revolutionize customer engagement by providing innovative solutions that meet the evolving needs of businesses and consumers alike. With a focus on data-driven models and seamless integration, VIAFONE is positioned as a leader in the customer engagement market.

VIAFONE Technologies specializes in developing engagement technologies that enhance customer experiences through AI and machine learning. Their key products include Chat2AI, a chatbot platform, and an Omni-Ordering Platform that integrates with various messaging apps. The company aims to revolutionize customer engagement by providing innovative solutions that meet the evolving needs of businesses and consumers alike. With a focus on data-driven models and seamless integration, VIAFONE is positioned as a leader in the customer engagement market.
Founded: September 1999
Headquarters: Wichita, United States
Product focus: Customer engagement, loyalty, AI chatbots, omni-channel/mobile platforms
Funding: Series A (Mar 2000) and Series B (Dec 2000); reported total funding $33,700,000
Exit: Acquired by Extended Systems (May 2002)
Customer engagement, mobile loyalty, omni-channel communications
1999
Customer engagement / Loyalty / Mobile software
Series A announced March 14, 2000
23000000
Series B announced December 4, 2000
“Investors listed in funding history include Redpoint, Partech, RRE Ventures and Draper Richards Kaplan Foundation”