Verbio
Verbio Technologies is a trailblazer in voice AI and conversational AI solutions, boasting over 20 years of experience. They specialize in transforming call and contact centers for major global brands, aiming to enhance customer experience, reduce agent churn, and improve operational efficiency. Their proprietary technology stack includes Speech Recognition, Text-to-Speech, Natural Language Understanding (NLU), and Voice Biometrics, built with Deep Neural Network learning models. Verbio's business model focuses on providing enterprise-scale voice technology solutions across various industries like Telecommunications, Banking, Insurance, Healthcare, Government, and Hospitality. The company emphasizes customized solutions, proprietary technology, and a 360º customer journey approach. Their team is comprised of highly specialized AI engineers and computational linguists, with a significant percentage holding PhDs and numerous publications in speech and text technologies. Verbio has a global presence with multiple offices and operates in over 45 countries, reporting sustained year-over-year growth.
Verbio
Verbio Technologies is a trailblazer in voice AI and conversational AI solutions, boasting over 20 years of experience. They specialize in transforming call and contact centers for major global brands, aiming to enhance customer experience, reduce agent churn, and improve operational efficiency. Their proprietary technology stack includes Speech Recognition, Text-to-Speech, Natural Language Understanding (NLU), and Voice Biometrics, built with Deep Neural Network learning models. Verbio's business model focuses on providing enterprise-scale voice technology solutions across various industries like Telecommunications, Banking, Insurance, Healthcare, Government, and Hospitality. The company emphasizes customized solutions, proprietary technology, and a 360º customer journey approach. Their team is comprised of highly specialized AI engineers and computational linguists, with a significant percentage holding PhDs and numerous publications in speech and text technologies. Verbio has a global presence with multiple offices and operates in over 45 countries, reporting sustained year-over-year growth.
TL;DR
Headquarters: Barcelona, Spain
Core tech: Speech recognition (ASR), Text-to-Speech (TTS), NLU, Voice Biometrics
Founded: 1999
Employees (approx.): 74
Acquisition: Acquired by Capacity (2025)
Company Overview
Problem Domain
Contact center automation, conversational AI, voice-based authentication and customer experience optimization.
Founded
1999
Industry
Conversational AI / Voice AI
Tech Stack
Funding Track Record
Investor Signal
“Backed by public/EU funding (EASME and references to Ministerio/European Union funded projects); later acquired by Capacity in 2025”