
Uptok is a video commerce platform designed to re-humanize online shopping by enabling 1-on-1 live video consultations between businesses and their customers. The platform engages high-intent buyers and seamlessly connects them with human experts when it's time to close a sale. Uptok offers solutions for various business needs, including Video Commerce for sales, Video Lead Generation, Video Clienteling for premium customer service, Curated Virtual Consultations, and Video Customer Service for post-purchase support. Their "human-first" approach uses AI-driven algorithms to maximize face-time between sales associates and serious customers, aiming to increase conversion rates and average order values. Uptok serves industries such as E-commerce, Health & Wellness, Cannabis, Fashion, and Luxury Retail, with success stories highlighting increased customer engagement and order value.

Uptok is a video commerce platform designed to re-humanize online shopping by enabling 1-on-1 live video consultations between businesses and their customers. The platform engages high-intent buyers and seamlessly connects them with human experts when it's time to close a sale. Uptok offers solutions for various business needs, including Video Commerce for sales, Video Lead Generation, Video Clienteling for premium customer service, Curated Virtual Consultations, and Video Customer Service for post-purchase support. Their "human-first" approach uses AI-driven algorithms to maximize face-time between sales associates and serious customers, aiming to increase conversion rates and average order values. Uptok serves industries such as E-commerce, Health & Wellness, Cannabis, Fashion, and Luxury Retail, with success stories highlighting increased customer engagement and order value.
Product: AI-driven video commerce platform for 1-on-1 live consultations
Headquarters: Chicago, Illinois, USA
Founded: 2020
Employees: 10
Total funding (reported): USD 970,000 (most recent date 2024-08-19)
E-commerce and high-touch sales workflows where human expertise improves conversion and post-purchase support.
2020
SaaS; Video Commerce; E-commerce enablement
Crunchbase lists a Grant round with Fuel as lead investor; Crunchbase profile shows obfuscated/undisclosed total funding in some entries.
“Fuel listed as an investor/grant provider”