
UpMarket is an AI-driven platform designed to revolutionize hospitality operations by automating guest interactions, streamlining check-ins, and enhancing guest satisfaction. With over 3 million guest interactions annually and integration with various property management systems, UpMarket empowers property managers to deliver exceptional service while maximizing revenue through personalized upselling opportunities. The platform is tailored for hotels, vacation rentals, and other hospitality businesses, making it a comprehensive solution for enhancing operational efficiency and guest experiences.

UpMarket is an AI-driven platform designed to revolutionize hospitality operations by automating guest interactions, streamlining check-ins, and enhancing guest satisfaction. With over 3 million guest interactions annually and integration with various property management systems, UpMarket empowers property managers to deliver exceptional service while maximizing revenue through personalized upselling opportunities. The platform is tailored for hotels, vacation rentals, and other hospitality businesses, making it a comprehensive solution for enhancing operational efficiency and guest experiences.
Sector: AI-driven hospitality guest experience & property management SaaS
Core product: AI virtual concierge, automated guest communications/check-in, guest app, and automated upsells
Scale metric: Over 3 million guest interactions annually (company claim)
Team size: 12 employees (company data)
Funding: Pre-seed round closed Feb 1, 2023; total disclosed funding $110,000 USD
Hospitality operations and guest experience management for hotels, resorts, property managers and vacation-rental operators.
2023
Hospitality SaaS
110000.00 USD
“Antler participated via its startup program / as lead investor”