
unSkript is an AI solution that automatically resolves IT operations tickets. It uses large language models and Agentic AI to provide targeted recommendations and speed up ticket resolutions by leveraging historical data and internal knowledge. We seamlessly integrate with existing ticketing systems, knowledge bases, and messaging apps, reducing false positives and ensuring accurate responses through continuous learning. By enhancing first-time fix rates and lowering operational costs, unSkript boosts customer satisfaction and serves as a strategic asset for AI-driven service improvements.

unSkript is an AI solution that automatically resolves IT operations tickets. It uses large language models and Agentic AI to provide targeted recommendations and speed up ticket resolutions by leveraging historical data and internal knowledge. We seamlessly integrate with existing ticketing systems, knowledge bases, and messaging apps, reducing false positives and ensuring accurate responses through continuous learning. By enhancing first-time fix rates and lowering operational costs, unSkript boosts customer satisfaction and serves as a strategic asset for AI-driven service improvements.
Product: Agentic GenAI platform that automates IT support/cloud-ops (health checks, RCA, executable remediation via RunBooks)
Funding: $3.75M reported (Pre-Seed, Jan 24, 2024)
Founder: Abhishek Saxena — Founder & CEO
Headquarters: Los Altos Hills, California, United States
IT support and cloud operations (SRE/DevOps) — incident diagnosis, remediation, and runbook automation
2021
IT support / Cloud operations
3,750,000
Investors reported for the round include First Rays Venture Partners, Zero Prime Ventures, WestWave Capital, and Scribble Ventures.
“Investors reported include First Rays Venture Partners; Zero Prime Ventures; WestWave Capital; Scribble Ventures.”