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Ultimate
Zendesk provides AI-powered customer service solutions, including AI agents that autonomously resolve customer and employee interactions across multiple channels. Their AI agents enable businesses to…
Ultimate
Zendesk provides AI-powered customer service solutions, including AI agents that autonomously resolve customer and employee interactions across multiple channels. Their AI agents enable businesses to…
TL;DR
What they do: Conversational AI platform that builds virtual customer service agents and automation for contact centers
Founded: 2016/2017
HQ / bases: Helsinki and Berlin
Notable funding: Seed $1.3M (2018); Series A $20M (2020)
Status (evidence): Acquired by Zendesk (reported 2024)
Company Overview
Problem Domain
Customer service automation and contact center conversational AI
Founded
2016
Industry
Conversational AI / Customer Service Automation
Funding Track Record
1.3M USD
Seed round reported Sept 18, 2018
20M USD
Series A led by OMERS Ventures with participation from Felicis Ventures, HV Capital and Maki.vc
Investor Signal
“OMERS Ventures led Series A; other investors include Felicis Ventures, HV Capital and Maki.vc”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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