
Twistar is a technology company established in London in 2017 that offers an innovative customer feedback device designed to collect real-time, actionable customer experience data. Their product integrates natural language processing, artificial intelligence, and IoT connectivity, running on an open Android OS with smartphone-level processing power and connectivity. The device features a unique circular high-resolution screen, voice-enabled Emotional AI engine for satisfaction analysis, and customizable hardware and software to fit brand personalities. Twistar serves various sectors including hospitality, food and beverage, entertainment, and transport, providing businesses with deep customer insights through a central admin console. The company operates globally with offices in the UK, US, UAE, and a product development center in China, and emphasizes partnerships and developer engagement through an SDK. Twistar has received awards in hospitality, tourism, and product design, positioning itself as a leader in real-time customer feedback technology with a strong focus on voice AI and emotional analytics.

Twistar is a technology company established in London in 2017 that offers an innovative customer feedback device designed to collect real-time, actionable customer experience data. Their product integrates natural language processing, artificial intelligence, and IoT connectivity, running on an open Android OS with smartphone-level processing power and connectivity. The device features a unique circular high-resolution screen, voice-enabled Emotional AI engine for satisfaction analysis, and customizable hardware and software to fit brand personalities. Twistar serves various sectors including hospitality, food and beverage, entertainment, and transport, providing businesses with deep customer insights through a central admin console. The company operates globally with offices in the UK, US, UAE, and a product development center in China, and emphasizes partnerships and developer engagement through an SDK. Twistar has received awards in hospitality, tourism, and product design, positioning itself as a leader in real-time customer feedback technology with a strong focus on voice AI and emotional analytics.
Founded: 2017
Product: Voice-enabled IoT customer feedback device + cloud admin console
Tech focus: Emotional AI, NLP, voice AI, IoT
Headquarters: Cardiff, United Kingdom
Last recorded funding: Convertible Note, Nov 14, 2017
Customer experience measurement and real-time feedback collection
2017
Customer Experience / IoT / Voice AI
Last recorded funding event listed as a convertible note on Nov 14, 2017.