
Twinny is a conversational AI platform that automates sales and customer service by integrating multiple communication channels like WhatsApp, Instagram, Messenger, Livechat, and TikTok into a single intelligent inbox. It creates AI agents that learn a business's brand, products, and services to automate conversations, qualify leads, and manage sales processes, increasing leads by up to 3x and improving sales opportunities by 25%. Twinny targets SMEs across various industries including education, e-commerce, software, fitness, clinics, and logistics, offering scalable solutions with personalized AI-driven campaigns and seamless integration with tools like HubSpot, Slack, and custom APIs. The platform reduces manual work by up to 40%, enabling teams to focus on strategic tasks, and provides detailed metrics on conversion rates, customer engagement, and lead quality. Pricing plans range from starter to corporate levels, supporting from 250 to 3000 conversations per month and multiple AI agents, with free trials and personalized onboarding.

Twinny is a conversational AI platform that automates sales and customer service by integrating multiple communication channels like WhatsApp, Instagram, Messenger, Livechat, and TikTok into a single intelligent inbox. It creates AI agents that learn a business's brand, products, and services to automate conversations, qualify leads, and manage sales processes, increasing leads by up to 3x and improving sales opportunities by 25%. Twinny targets SMEs across various industries including education, e-commerce, software, fitness, clinics, and logistics, offering scalable solutions with personalized AI-driven campaigns and seamless integration with tools like HubSpot, Slack, and custom APIs. The platform reduces manual work by up to 40%, enabling teams to focus on strategic tasks, and provides detailed metrics on conversion rates, customer engagement, and lead quality. Pricing plans range from starter to corporate levels, supporting from 250 to 3000 conversations per month and multiple AI agents, with free trials and personalized onboarding.
Product: Conversational AI platform that builds AI sales and support agents and unifies messaging across channels
Channels: WhatsApp, Instagram, Messenger, LiveChat, TikTok, webchat
Customers: Targets SMEs across education, e-commerce, software, fitness, clinics, logistics
Team size: 12 employees (reported)
Funding: Pre-Seed round reported Nov 2021; total reported funding amount $110,000
Automating customer conversations, lead qualification, and sales/support workflows for small and medium-sized businesses.
2021
SaaS / Conversational AI / Social Commerce
Pre-Seed round reported in Nov 2021; total funding reported as $110,000