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ToumAI
ToumAI Analytics is an innovative IT startup specializing in inclusive multilingual voice of customer solutions designed to revolutionize global customer service. Founded in 2020 as a spin-off from…
ToumAI
ToumAI Analytics is an innovative IT startup specializing in inclusive multilingual voice of customer solutions designed to revolutionize global customer service. Founded in 2020 as a spin-off from…
TL;DR
What they do: Multilingual voice analytics and NLP platform focused on African dialects for ESG and customer experience
Business model: SaaS voice analytics for contact centers and ESG/multi-channel data intelligence
Founded: 2020
Headcount: About 30 employees
Geographic focus: Active in France and Morocco; serves clients in Africa and Europe
Launch Africa, Orange Ventures, Digital Africa, Bpifrance
Company Overview
Problem Domain
Missing local-language voice data coverage for customer experience and ESG/impact analytics across African markets.
Founded
2020
Industry
Data and Analytics
Tech Stack
Funding Track Record
Public records indicate a Pre-Seed round with Launch Africa as lead; additional investors reported include Orange Ventures, Digital Africa and Bpifrance.
Investor Signal
“Includes participation from Launch Africa, Orange Ventures, Digital Africa and Bpifrance”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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