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ToumAI Analytics helps businesses extract customer insights from spoken interactions across diverse languages and dialects to reduce churn and improve satisfaction. The company applies multilingual…

ToumAI Analytics helps businesses extract customer insights from spoken interactions across diverse languages and dialects to reduce churn and improve satisfaction. The company applies multilingual…
What they do: Multilingual voice AI platform for voice analytics, voice agents, and developer SDKs
Founded: June 2020
Headquarters: France
Stage / funding: Pre-seed / seed; announced €1M (Feb 2025) plus earlier Early VC (~€89.6k)
Typical customers: B2B enterprises in emerging EMEA markets (CX, product, support teams)
Voice and conversation analytics for customer experience across multiple languages and dialects.
2020
Data and Analytics
89600
Early VC entry (~€89.6k) reported in Sep 2024
1000000
Announced €1M round with participation from Madica Ventures, Orange Ventures, Digital Africa, GO Ventures, Bruno Akpaka and support from Bpifrance
“Participation from regional investors (Launch Africa, Madica, Orange Ventures, Digital Africa, GO Ventures), angels and public support (Bpifrance) indicating early-stage backing focused on African and EMEA markets”
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