ToumAI
"Boost customer satisfaction and minimize churn with ToumAI— your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports ventures willing to better understand their stakeholders no matter the language they use and improve their local impact across the EMEA region. We believe in the power of language and cultural diversity to connect and enrich our world. Our commitment to understanding and embracing dialects is at the heart of our approach. We recognize that every dialect represents a unique cultural identity and perspective. By integrating this understanding into our voice solutions & analytics technology, we're not just enhancing communication – we're fostering deeper, more meaningful connections. Our dedication to linguistic inclusivity is more than a feature; it's our promise to ensure everyone feels heard and valued. We're paving the way for a future where businesses thrive on diversity and inclusivity, creating a more connected and sustainable world for all. Welcome to a place where every voice matters. 🏅 We are winners of the 2023 Finance For Tomorrow challenge in the Diversity and Inclusion category. 🏅 We are winners of the 2024 Intel Liftoff Hackathon with our GrandMaBot to promote African tells in local dialect 🏅 We are winners of the 2024 Africarena Best AI Startup
ToumAI
"Boost customer satisfaction and minimize churn with ToumAI— your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports ventures willing to better understand their stakeholders no matter the language they use and improve their local impact across the EMEA region. We believe in the power of language and cultural diversity to connect and enrich our world. Our commitment to understanding and embracing dialects is at the heart of our approach. We recognize that every dialect represents a unique cultural identity and perspective. By integrating this understanding into our voice solutions & analytics technology, we're not just enhancing communication – we're fostering deeper, more meaningful connections. Our dedication to linguistic inclusivity is more than a feature; it's our promise to ensure everyone feels heard and valued. We're paving the way for a future where businesses thrive on diversity and inclusivity, creating a more connected and sustainable world for all. Welcome to a place where every voice matters. 🏅 We are winners of the 2023 Finance For Tomorrow challenge in the Diversity and Inclusion category. 🏅 We are winners of the 2024 Intel Liftoff Hackathon with our GrandMaBot to promote African tells in local dialect 🏅 We are winners of the 2024 Africarena Best AI Startup
TL;DR
What: Multilingual voice analytics and Gen-AI customer experience (CX) products (HolistiCX)
Founded: June 2020 (spin-off from AIOX Labs)
Funding: €1M pre-seed announced Feb 9, 2025
Headcount: 26 employees
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