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Tidio is an AI-driven customer service software suite that helps businesses streamline client communication and manage support efficiently. Its key products include Lyro AI Agent, a conversational AI…

Tidio is an AI-driven customer service software suite that helps businesses streamline client communication and manage support efficiently. Its key products include Lyro AI Agent, a conversational AI…
Product: AI-driven customer service suite (Live Chat, Help Desk, Flows, Lyro AI Agent)
Customers: Claims 300,000+ businesses
Founded / HQ: Founded 2013 in Szczecin, Poland; headquarters in San Francisco
Funding: $26.8M total; $25M Series B led by PeakSpan Capital (May 12, 2022)
Customer support automation and live chat for SMBs and e-commerce
2013
Customer service software / SaaS
25000000.00
Round brought reported total raised to approximately $26.8M; participants included Inovo Venture Partners and individual investor Rafał Brzoska.
“Led by PeakSpan Capital with participation from Inovo.vc and Rafał Brzoska”
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