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Tidio
Tidio is an AI-driven customer service software suite that helps businesses streamline client communication and manage support efficiently. Its key products include Lyro AI Agent, a conversational AI…
Tidio
Tidio is an AI-driven customer service software suite that helps businesses streamline client communication and manage support efficiently. Its key products include Lyro AI Agent, a conversational AI…
TL;DR
What: AI-driven customer service suite (live chat, chatbots, help desk, Lyro AI Agent)
Founded: 2013 in Szczecin, Poland
Customers: Claims 300,000+ businesses
Headcount: Approximately 161–180 employees
Latest funding: $25M Series B (May 12, 2022); total reported ~$26.8M
Company Overview
Problem Domain
Customer support automation and conversational AI for SMBs and mid-market companies
Founded
2013
Industry
Customer service software / SaaS
Funding Track Record
$25,000,000
Participation from Inovo Venture Partners and Rafał Brzoska; reported total funding after this round approximately $26.8M
Investor Signal
“PeakSpan Capital led Series B; Inovo Venture Partners and Rafał Brzoska participated”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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