
TheySaid is an AI-powered survey platform designed to revolutionize how businesses gather and analyze customer feedback. It replaces traditional survey tools with conversational AI that engages users through natural, interactive dialogues, leading to deeper insights and higher completion rates. The platform offers a suite of AI-driven tools including Surveys, Interviews, Forms, User Tests, Polls, and Pulses, each designed to extract more meaningful qualitative data. TheySaid automates survey creation, analyzes feedback for themes and action items, and aims to provide a more personalized experience for respondents. Their business model is based on tiered subscription plans, offering different levels of features and usage based on customer needs, from a free tier to 'Essential', 'Pro', and 'Team' plans. The company targets a wide range of departments including Marketing, Product, Design, Engineering, Sales, HR, and Operations, helping them make smarter decisions, refine messaging, validate ideas, and improve employee engagement. They are SOC II Type 2, ISO 27001 compliant, with HIPAA certification expected.

TheySaid is an AI-powered survey platform designed to revolutionize how businesses gather and analyze customer feedback. It replaces traditional survey tools with conversational AI that engages users through natural, interactive dialogues, leading to deeper insights and higher completion rates. The platform offers a suite of AI-driven tools including Surveys, Interviews, Forms, User Tests, Polls, and Pulses, each designed to extract more meaningful qualitative data. TheySaid automates survey creation, analyzes feedback for themes and action items, and aims to provide a more personalized experience for respondents. Their business model is based on tiered subscription plans, offering different levels of features and usage based on customer needs, from a free tier to 'Essential', 'Pro', and 'Team' plans. The company targets a wide range of departments including Marketing, Product, Design, Engineering, Sales, HR, and Operations, helping them make smarter decisions, refine messaging, validate ideas, and improve employee engagement. They are SOC II Type 2, ISO 27001 compliant, with HIPAA certification expected.
What they do: AI-driven conversational surveys, interviews, user tests, polls and pulses for qualitative customer insights
Security & compliance: Claims SOC 2 and ISO 27001 compliance and GDPR support
Founded: Around January 2023
Team size: About 21 employees
Customer feedback, user research and product/user insight generation
2023
SaaS / Customer feedback & user research
One disclosed Seed round listed on Crunchbase; amount and lead investor not specified in available evidence