
TheyDo is a platform for workflow management, implementation, patient journey mapping, and CX management services. TheyDo helps people and companies to work faster, better, and more organized with customer journeys. TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.

TheyDo is a platform for workflow management, implementation, patient journey mapping, and CX management services. TheyDo helps people and companies to work faster, better, and more organized with customer journeys. TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.
Founded: 2019 (Amsterdam)
Product: Journey-management SaaS for customer experience (CX) and service design teams
Series A: €12M announced 2022-12-13 (lead: Blossom Capital)
Notable customers: Atlassian, Cisco, IBM, Johnson & Johnson, T‑Mobile, Qualtrics
Employees (approx.): 100
Customer journey management; customer experience (CX); service design; workflow management
2019
SaaS — Customer experience / service design
€12M
Participation reported from 20VC and individual angels
“Backed by venture and angel investors including Blossom Capital (lead), 20VC, InnovationQuarter, HighSage Ventures, Steven Van Belleghem, Snowflake Ventures and multiple individual investors”