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The Fizzback Group
The Fizzback Group are innovators in customer engagement. Founded in 2004, the award-winning Fizzback solution helps companies to listen, respond, and act in real-time to their customers' comments.…
The Fizzback Group
The Fizzback Group are innovators in customer engagement. Founded in 2004, the award-winning Fizzback solution helps companies to listen, respond, and act in real-time to their customers' comments.…
TL;DR
What they do: Real-time customer feedback / customer experience management platform with NLP/AI for automated analysis and response
Founded: 2004
Headquarters: United Kingdom (London)
Exit: Acquired by NICE Systems (announced September 19, 2011)
Known investors: Advent Venture Partners; Nauta Capital
Company Overview
Problem Domain
Customer experience management; real-time voice-of-customer feedback and analytics.
Founded
2004
Industry
Customer experience management / SaaS
Funding Track Record
Reported lead investor for Series B
1600000.00
October 15, 2009 funding round reported (~£1.6M)
Investor Signal
“Backed by venture investors including Advent Venture Partners and Nauta Capital”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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