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Textel
Capacity is a technology company founded in 2017, headquartered in St. Louis, that provides AI-powered automation solutions for contact centers and customer support teams. Their platform includes…
Textel
Capacity is a technology company founded in 2017, headquartered in St. Louis, that provides AI-powered automation solutions for contact centers and customer support teams. Their platform includes…
TL;DR
Business: Business texting platform (SMS/MMS) for contact centers and customer messaging
Founded: May 2014
Founder: James Diel
Acquisition: Acquired by Capacity (reported Jan 2023)
Integrations: Integrates with platforms such as RingCentral and NICE CXone
Company Overview
Problem Domain
Customer messaging and contact-center communication, compliance for commercial texting
Founded
2014
Industry
Business messaging / Contact center software
Funding Track Record
$4,000,000
Public profiles reference a Series A and a $4,000,000 amount; other round details are variably reported.
Investor Signal
“Investors identified in public profiles include Cultivation Capital, Stout Street Capital, and Capital Midwest Fund; Dealroom profiles mark those investors as exited following an acquisition.”
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